Privacy Policy
Last updated 28 October 2026
Who is responsible for your data
Tierra Products ApS (CVR 13930406), Nordskellet 7, 7100 Vejle, Denmark, is the data controller for the personal data we collect through tierraproducts.com. If you have questions about this policy or how we handle your data, write to tc@tierraproducts.com or call +45 3218 5744.
When you contact us
When you use our contact form or the form for mycotoxin binder analysis, we receive the information you enter:
- name and email address
- company name and number of analyses (analysis form)
- your message
We use the information only to reply to your enquiry and handle your request. The legal basis is our legitimate interest in answering enquiries and, where relevant, taking steps at your request before entering into an agreement (GDPR article 6(1)(f) and (b)).
The forms do not store your submission on the website. It is sent by email to our inbox through the email service Mailgun (EU region). We delete enquiries when we no longer need them, normally no later than 24 months after our last contact. If the enquiry leads to a customer relationship, we keep the information for as long as the relationship lasts and as required by law, for example the Danish Bookkeeping Act.
Spam protection
The forms are protected by Cloudflare Turnstile, which checks that a submission comes from a person and not a bot. To do this, Cloudflare processes technical information such as your IP address and browser data. The legal basis is our legitimate interest in keeping the forms free of spam (GDPR article 6(1)(f)).
Cookies and statistics
We only use cookies for statistics and marketing if you accept them in our cookie banner. With your consent we use:
- Google Analytics 4 (Google Ireland Ltd.) to see how the website is used
- LinkedIn Insight Tag (LinkedIn Ireland Unlimited Company) to measure visits and campaigns from LinkedIn
The legal basis is your consent (GDPR article 6(1)(a)). You can withdraw or change your consent at any time through the cookie settings on the website. Read more in our Cookie Policy.
Hosting, security and maintenance
The website is hosted by Kinsta on Google Cloud in the Netherlands and delivered through Cloudflare. Our web agency, We Are Branding, maintains, monitors and backs up the website. Backups are stored in the EU. When you visit the website, the server registers technical information such as IP address, browser and time of visit to keep the website secure and running (GDPR article 6(1)(f)). These suppliers process data on our behalf under data processing agreements.
The website’s typeface is delivered by Adobe Fonts (Adobe Systems Software Ireland Ltd.). When a page loads, your browser fetches the font from Adobe’s servers, which receive technical information such as your IP address. Adobe Fonts does not set cookies. The legal basis is our legitimate interest in displaying the website correctly (GDPR article 6(1)(f)).
Transfers outside the EU
Google, LinkedIn, Cloudflare, Mailgun and Adobe are part of groups with companies in the USA. If personal data is transferred to the USA, the transfer is based on the EU-U.S. Data Privacy Framework or the European Commission’s standard contractual clauses.
Your rights
You have the right to access the personal data we hold about you and to have it corrected or deleted. You can also ask us to restrict the processing, object to it, or receive your data in a portable format. If the processing is based on consent, you can withdraw it at any time. To use your rights, write to tc@tierraproducts.com.
You can complain to the Danish Data Protection Agency (Datatilsynet), Carl Jacobsens Vej 35, 2500 Valby, Denmark, www.datatilsynet.dk.
Changes to this policy
We update this policy when we change how we process personal data. The date at the top shows when it was last updated.